Refund and Returns Policy

At First Last Design, we are committed to ensuring your satisfaction with every purchase. If you’re not entirely happy with your order, our simple return process makes it easy to resolve your concerns.

Return Eligibility

• Returns are accepted within 7 days of receiving your order.
• Items must be in their original condition, unused, and with the original packaging intact.
• Custom-made or specially tailored products are non-returnable, unless they are damaged or defective upon arrival.

Non-Returnable Items

• Personalized window treatments.
• Clearance or final sale items.

Return Process

1. Contact Us: Email us at [email protected]
2. with your order details and reason for return.
3. Approval: Once your return is approved, we will provide further instructions.
4. Refund: Approved returns will be refunded in cash upon pickup of the item.

Please note that return shipping costs (if applicable) are the responsibility of the customer, except for cases involving damaged or defective products.